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The SureCritic Advantage:

SureCritic is the integrated Customer Review and Social Marketing partner for DataLynx™, and we could not ask for a better partner to provide our customers the best in customer satisfaction management, search engine and social sentiment elevation with these great features:

  • Your Exclusive Optimized Ratings and Review Website

  • Reviews from Actual Verified Customers

  • Large Sample of Reviews

  • Recent Reviews (turnkey process)

  • 50%+ Better Average Star Rating (4.7 average)

  • Email Alerts for Responding

  • Rescore

  • SocialEngage

  • Review Widget / Badges

  • Facebook Integration

  • Testimonial Widget

Customer Satisfaction Management:

You want to instill a culture of good customer service at all your locations. A SureCritic add-on to your DataLynx™ subscription will email your patrons each day and motivate them to share their experience. Good experiences will automatically be posted to your SureCritic review site (or Google Review/Yelp/Facebook reviews) for prospective new customers to see. Bad reviews will automatically route to the owner(s) to take necessary action. Boost your local brand, manage your corporate culture easily, make sure ALL your customers are well serviced and keep recurring revenues.

 

ReviewReach:

Increase your 5-star Ratings and monitor your Reputation across all review sites with a simple mobile app:

  • Google

  • Yelp

  • Facebook

  • SureCritic

Website Integration

Use widgets and badges to allow prospective customers to view customer reviews on your website.

Text-The-Manager

SureCritic’s newest release, Text-the-Manager, is a point-of-sale, early warning system for customer concerns that allows customers to quickly and easily notify management of any issues via text message. 69% of customers attributed their good customer service experience to quick resolution of their problem. Text-the-Manager provides a fast, non-confrontational way to understand customer concerns and solve them quickly.